Privacy Policy

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmission
• Secure Infrastructure: Our systems are hosted in secure data centers with physical and electronic safeguards
• Access Controls: Strict access controls limit who can access your information
• Regular Audits: We conduct regular security assessments and audits
• Employee Training: Our staff receives training on privacy and security practices
• Data Minimization: We collect only the information necessary for the specified purposes

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

Visa Application Data

For visa application data specifically:

• Active applications are retained until the visa process is complete
• Approved visa information is typically retained for 2 years after the visa expiration date
• Rejected applications are retained for 1 year for reference and potential reapplication

Account Information

If you create an account with us:

• Account information is retained as long as your account is active
• You may request deletion of your account at any time
• Some information may be retained for legal and administrative purposes even after account deletion

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

We are based in Poland, and your information may be processed and stored in countries outside your country of residence, including countries that may have different data protection laws than those in your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring third-party service providers maintain appropriate security measures
• Limiting transfers to countries with adequate data protection laws

By using our services, you consent to the transfer of your information to these countries.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

For significant changes, we will provide a more prominent notice, which may include:

• Email notifications to registered users
• Notices on our homepage or application interface
• In-app notifications

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.